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Service Use and Access
These terms define how clients, partners, and website visitors may use our services. Use of our platform indicates agreement with these terms and our policies.
- Access is granted for lawful insurance verification purposes only
- Users must provide accurate information at all times
- Service availability is subject to our operational capacity
Client Responsibilities
Clients are responsible for providing complete case details and cooperating with investigations. Timely responses help us deliver accurate reports within agreed SLAs.
- Submit all required claim documents in the specified format
- Notify us of any case changes promptly
- Respect our field officers during on-site assignments
Limitation of Liability
We strive for accuracy in every investigation, but our liability is defined by the terms of engagement and applicable law. Please refer to the service agreement for complete liability details.