System Operational

The Logistics of Insurance Trust.

MediTask revolutionizes claim investigations by combining military-grade logistics with AI-driven field operations. Treat every claim like a high-priority delivery.

Live Operations

Real-time updates

Active Claims

1,248

+12%

Avg TAT

4.2 Hrs

-18%

Field Investigators

452

Active
System Load 34%

Trusted by Leading Insurers

The Workflow

From Claim to Closure in Record Time

Our logistics-inspired process ensures zero dead time. Every minute is accounted for.

1

Smart Match

AI assigns the claim to the nearest specialist investigator instantly based on proximity and skill.

2

Field Sprint

Investigator receives route optimization and reaches the location. Geo-fencing verifies arrival.

3

Digital Capture

Evidence is captured via mobile app. Offline-first mode ensures no data loss in remote areas.

4

Instant QC

Automated QC checks data completeness. Report is generated and delivered to the insurer.

Enterprise Solutions

Engineered for Hyper-Efficiency

Our field-first architecture empowers investigators with military-grade tools, ensuring zero-latency data transmission.

Logistics-Style Tracking

Claims are treated as trackable orders. Real-time status updates, countdown timers, and smart routing algorithms ensure no deadline is missed.

Predictive Intelligence

Our AI predicts TAT breaches before they happen. Automated escalation workflows reroute complex cases to senior investigators instantly.

Field-First Mobile App

Thumb-friendly interfaces designed for one-handed use. Offline-first architecture ensures data integrity even in remote locations.

Military-Grade Security

HIPAA-compliant encryption, role-based access control (RBAC), and blockchain-style immutable audit trails for every single action.

Geo-Fencing & Verification

Tamper-proof location tagging. We verify that the investigator was actually at the hospital or patient's home during the visit.

Real-Time Analytics

Live dashboards for managers. Track average TAT, investigator performance, and claim statuses in real-time.

For Investigation Agencies

The Complete Operating System for Claim Investigations

MediTask isn't just a portal; it's a dedicated ERP designed specifically for Third Party Administrators (TPAs) and Investigation Agencies to manage the entire lifecycle of an insurance claim.

Why Agencies Need Specialized Software?

Running an investigation agency involves juggling hundreds of cases, managing field runners, ensuring data security, and meeting strict Turnaround Times (TAT) from insurers. Manual processes using Excel, WhatsApp, and Email lead to delays, data leakage, and lost business.

MediTask Claim Investigation Software solves this by digitizing your entire workflow:

  • Zero-Touch Allocation: Claims are automatically assigned to the nearest investigator based on pincode mapping.
  • Tamper-Proof Evidence: Our mobile app forces geo-tagged photos and timestamps. Investigators cannot upload gallery photos, ensuring 100% authentic site visit reports.
  • Automated Client Reporting: Generate professional investigation reports (PDF) with one click, including all photos, audio recordings, and findings.
  • Billing & Finance: Track investigator payouts and generate invoices for insurance companies automatically based on case volume.

Local Intelligence

Database of 10,000+ hospitals and blacklisted entities.

Cost Control

Monitor investigation expenses per claim in real-time.

Data Security

Role-based access ensures investigators only see their own cases.

Ready to optimize your investigations? Start your free trial today.